Privacy Policy

last updated :

Jan 28, 2025

INTRODUCTION

Welcome to DeepTest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform and related services (collectively, the "Service").

INFORMATION WE COLLECT

Information You Provide to Us

We collect information that you voluntarily provide when using our Service, including:

Account information (name, email address, company name)

Billing information (payment details, billing address)

User content and data uploaded to our platform

Communication preferences and settings

Customer support communications

Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

Usage data (features accessed, testing metrics, performance data)

Log data (IP address, browser type, device information)

Cookies and similar tracking technologies

Analytics data about how you interact with our Service

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

Providing and maintaining the Service

Processing your payments and subscriptions

Sending important notifications and updates

Improving and optimizing our Service

Providing customer support

Detecting and preventing fraud or abuse

Complying with legal obligations

DATA STORAGE AND SECURITY

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored in secure cloud infrastructure with industry-standard encryption in transit and at rest.

DATA SHARING AND DISCLOSURE

We may share your information with:

Service providers and business partners who assist in operating our Service

Law enforcement or other authorities when required by law

Third parties in connection with a business transaction (merger, acquisition, or sale)

We do not sell your personal information to third parties.

YOUR RIGHTS AND CHOICES

You have the right to:

Access your personal information

Correct inaccurate data

Request deletion of your data

Object to or restrict processing

Export your data

Opt-out of marketing communications

INTERNATIONAL DATA TRANSFERS

We may transfer your information to servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

CHILDREN'S PRIVACY

Our Service is not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

CONTACT US

If you have any questions about this Privacy Policy or our practices, please contact us at:

DeepTest

Email: privacy@deeptest.io

Address: 33 Irving Pl, Suite 7111 New York NY 10002

COOKIE POLICY

Our detailed cookie policy can be found at [website URL]/cookie-policy.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please visit [website URL]/ccpa for more information.

GDPR COMPLIANCE

For users in the European Economic Area (EEA), we comply with GDPR requirements. Our Data Processing Agreement is available upon request.